I have a word or two…
September 24, 2008 at 12:54 pm 11 comments
While working at a Grocott’s Mail, a local community newspaper in quiet Grahamstown recently, a gentleman once came to the office with a story he wanted us to cover. You see, a citizen dropping by with a story for coverage is a norm in the newsroom. For some odd reason I was smelling trouble with this one. But then again, I thought to myself let me be objective, fair and open-minded. I need a story after all.
Back to my gentleman. For the purposes of this blog, we’ll call him Never. Now Never had been complaining to his ward councilor about a heap of rubbish left in front of his house by his fellow neighbours. And the problem had persisted for a few years – three to be precise.
“Grocott’s Mail is my last stop, because I’ve told my ward councilor several times about this to no vail. I want you to take this matter up with the premier, Mbulelo Sogoni. And also tell him (Sogoni) that I want to open a cop shop and run it in my neighborhood because crime is rife there,” he sighed. “By telling you all of this and even dragging the provincial head into our little community’s problems am I not asking for trouble,” he asked me.
The look that followed in my face said it all. Perplexed, pitiful and helpless. Yes, helpless because I didn’t know what to say next to someone who wants me to fight his community battles and perplexed because honestly, I’m just a journalist. Nothing more and nothing less! To cut a very long tale short, for the next couple of days, I had to bare daily unannounced visits from Never who came to see my progress with the story and see if I had contacted the office of the premier to request his cop shop. I did write the story though, but calling the premier was just beyond what I could do.
You are probably asking yourself “Women, the the point you are trying to make here is?”
Well, I’m also trying to figure out if citizens cannot be given the chance to tell their own stories. A chance to tell issues that are of public interest to them, especially to their communities. Rubbish heap left opposite a house might not sound newsworthy to a mainstream journalist writing for a national audience, but it certainly bothers the disgruntled residents of the small community from Joza in Grahamstown.
The media, especially at local level- community newspapers and radios- should start being accessible to ordinary citizens so that they can use it to address issues that affect their communities. There’s a crowd out there using all forms of mediums accessible to distribute information that is relevant to them. And I’m afraid, it seems as though the mainstream media is not picking this up. Or is it just ignoring these trends?
Instead, the media should be offering resources where citizens can learn discover and participate in media within their small communities. Times have certainly changed. And how we tell our community stories as well as what we tell also needs to change….
Entry filed under: 1. Tags: Citizen Journalism/citizen media, community newspaper, mbulelo sogoni.

1. Cilnette | September 24, 2008 at 2:44 pm
Hey! Looking good! I believe this is a very relevant debate in a democracy that is struggling to give a true voice to its citizens… You go girl!
2. Anon | September 24, 2008 at 6:24 pm
How do we go about that, if the government is not investing a lot of money in community radios, not to mention newspapers which relies in adverts, change is just a dream. Firstly, community newspapers needs money to survive and this money comes from advertisers, advertisers will never advertise their products for poor people as a result you can’t write stories about people who are not your targeted audience.
Some people want poor people to become citizen journalists, how do you expect them to spend their R15,00 voucher sending sms to Grocotts, poor people hardly get money for airtime, so citizen journalism is unrealistic for poor people. And change can only happen by involving everyone in the story telling.
Radio is easily accessible, but it’s not easy to run a community radio, because of funding.
3. Lusu | September 25, 2008 at 12:09 pm
Relevent story… but i have to agree with Anon.
The communities need accessibility and the channels used need some serious funding. Problem is it can’t go mainstream because the powers that be turn a blind eye to the poorer communities.
Quite concerning though…
4. citizensetc | September 25, 2008 at 11:25 pm
Thank you for the comments….and keep them coming because this is a debate on how citizen journalism can become a reality, also grassroot areas, instead of being discussed as a far-fetched idealogy.
Now the point I was making is that the mainstream media tends to ignore news that is relevant and of public interest to certain communities..They need to make a profit-fair enough?But citizen journalists is a group out there writing stories that are relevant to their communities. We cannot ignore this trend. I agree that to make the media accessible to grassrrots areas, there’s definaitely funding needed. But we can’t always rely on the government to make initiatives a possibility all the time do we? There is a surge of new media emerging and modern technology developments, which need to be utilised as forms of media….
Also we have to remember that citizen journalism doesn’t only have to be online or use new media approaches such as blogging and mobile , but it can be print and through lobby groups as well. And citizen media can be reality, if you look at projects such as the Hivos/SangoNet civil journalism initiative in Africa ….
5. Boitumelo Mpete | September 30, 2008 at 4:21 pm
I understand your point about citizens being given the opportunity to tell their stories. For me it’s a catch 22 situation, news organisations don’t have the recourses to train individuals to do basic reporting. I’m still on the fence about citizen journalism.
Tumi
6. Jude Mathurine | October 7, 2008 at 4:10 pm
@ Tumi. The beauty of citizen reporting (I deliberately steer away from the value laden normative function of journalism) is precisely of huge benefit to geographically isolated and marginal communities – because in conjunction with other forms of participatory media like community radio, the voices and ideas of ordinary residents and citizens can receive play.
I also think that we get too bogged down in thinking that digital reporting and citizen interaction requires a hardline and computer.
While listeners may already interact with stations through call in shows, consider the benefit of pro-am models that allow listeners to email or text in suggestions to questions to studio guests, to text community happenings or their own news, or to recommend issues in a community that needs coverage INSIDE AND OUTSIDE OF BROADCAST HOURS?
Digital divides aside – the benefits can only be richer and more participatory coverage.
These models of interaction can reshape archaic and elitist news agendas when appropriately harnessed. The challenge is that it disrupts the traditional agenda setting and QC role of mass media.
7. Mbongeni Manga | October 11, 2008 at 8:17 am
I am of the opinion that traditional newspapers are on their way out, there is too much competition from the new media and what you read in there just doesnt affect most peoples lives only a few like the politicians, big money etc. If you take time to look at how papers move on the newsstands you will see that people are just not buying.
However the one thing about media is that it doesnt die it evolves-newspaper journalism is evolving towards the free press (literally). Free papers (or community papers) first of all are free and the news in there might not matter to someone outside the target community but i think that concerns such as littering and crime in my neigbourhood matter to me more than whether or not Zuma used a condom in his last sexcapade.
The days of anti climax after buying and reading one of the big name papers will soon be over as it will become a norm to have a newspaper relevant to me and my problems delivered to my door free of charge. Free papers will become the norm because they are a money spinner second only to the tabloids in my view. The advertisers therein are usually those who cannot afford the ridiculous rates demanded by the mainstream papers and may not want to reach a national audience in any case. Its a whole new market out there and it is this community market that will see newspapers survive the 21st century
8. Mbongeni Manga | October 11, 2008 at 8:22 am
As for citizen journalism those who care will always make the effort to be heard. Never who kept buggingb ypu is a perfect example, cell phones will make it easier for those who want to but we have to bear in mind that many people are indifferent to what doesnt affect them so the local papers are as close as you can get to people
9. Sinethemba | October 21, 2008 at 4:12 pm
@Mbongeni.You are correct when you point out that many people are indifferent to what doesn’t affect them, so local papers are as close as you can get to people.
But I have to add that some of the issues we are facing when it comes to mainstream media include gatekeeping (the choosing of stories that appeal to many).And so local news are sometimes over looked at. We have to understand that the beauty of citizen media is about making known whats newsworthy to small communities. Even local newspapers tend to focus to what they think is news worthy to that community. Relevant and the free newspapers that are knock and drops are also relevant..But is not also dictating to your readers/community what news they should read? I think that citizens should also be part of the news making process. Its about giving a voice …
On mainstream media…thanks to these newspapers, we were recently able to keep track with the disgraceful ousting of our Thabo Mbeki and now we know the shenanigans the fat cats in the ruling party get up to…dirty laundry aired. Thanks to these mainstream newspapers. My point: the various media we see will always have a slice of share in the audience market, serving a specific need which local newspapers and citizen media do not quite tap into( well as in-depth as these big money spinners do).
10. Solomon | October 22, 2008 at 9:06 am
well, i also have mixed feeling about citizen journalism, but i think the success of citizen journalism is in our educational structures. the better our educational structures in the marginalised communities the more these people are able to procude quality and objective news that captures the relevant activities in their communities.
11. Mbongeni Manga | November 18, 2008 at 11:32 am
ya at the end of the day its always about the money, if you come up with a way for people to get paid for being involved in the making of a story then your citizen journalists will grow in number I am sure most repoters know how people lose interest in talking to you when you start explaining that you dont pay for stories and also how people who stand to gain a certain interest in a story will go out of their way (lunch drinks) to make sure the story gets written. its a set of bad altaernatives for those who are pro citizen journalism because paying people for stories the bestway to get them involved will lead to the death of journalism